Privacy Policy

Information we collect

We only collect information you choose to give us:

• Contact form details: your name, email address and message when you get in touch.
• Account information: if you create a free pet profile, we store your email address and pet details you enter.

We do not collect personal information automatically when you browse the website.

How we use your information

• To respond to messages you send through our contact form.
• To provide features you choose to use, such as saving pet profiles.
• To improve the website based on feedback we receive.

Cookies and analytics

Clear Pet Cover may use basic analytics tools to understand website usage and improve the website. This information helps us understand general website performance and how visitors find and use our pages.

We use Google Search Console to monitor how our site appears in search results. We may also use Lovable Analytics for basic website usage statistics.

We do not currently use advertising tracking cookies. We do not currently use remarketing pixels. We do not track your browsing behaviour across other websites for marketing purposes.

Some interface features may use a small functional cookie to remember your preferences (for example, sidebar state) during your visit. This does not identify you personally.

If our use of cookies or analytics changes in the future, this policy will be updated.

Website analytics

Clear Pet Cover uses basic website analytics tools to understand website performance and improve the experience for visitors.

These tools help us understand general website usage.

We do not currently use advertising tracking cookies or remarketing pixels.

If this changes in the future, this policy will be updated.

Use of AI and data

The AI technology used by Clear Pet Cover focuses on analysing insurance information, such as publicly available policy documents and product details.

It is not designed to analyse individual visitors or make decisions about users.

Information you submit through contact forms is handled separately as described in this Privacy Policy.

Your privacy rights

Under UK data protection law you have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your personal information.
• Object to how we use your information.

To exercise any of these rights, please contact us using the details below.

How long we keep your information

We keep contact form messages for as long as needed to respond to your enquiry and handle any follow-up. After that, they are securely deleted. Account information is kept while your account is active and removed if you choose to delete your profile.

Contact us about privacy

If you have questions about how we handle your information, please email hello@clearpetcover.com or use our contact form.